1. Servers
When you send/receive mail, your email program will perform two separate tasks for each POP3 mail account you have set up. It sends any outgoing mail waiting in your outbox and it then checks for any incoming mail.
It sends your mail to the Outgoing Mail Server on the Qube before it is routed to the recipients own mail server. This Outgoing Mail or SMTP Server is used to route all of your outgoing mail, irrespective of which email address you are sending mail from. It usually takes the form: "mail.ispname.net " or "192.168.1.1". If in doubt, call us and ask what the SMTP server is called.

When somebody sends you mail, it is sent to, and stored on the Incoming Mail Server associated with that email address. When you click to "receive" mail you are asking your Qube to check the mailbox for a particular email address on a particular server. It performs this task once for each email address that you have set up. It knows which Incoming Mail Server to look at, because you have to specify it every time you set up a new POP3 mail account. We will provide you with the name of the Incoming Mail (POP3) server for your email address.

2. Account Name/User Id
This is required by your POP3 email program, and is used in conjunction with your password to verify that you are authorised to retrieve mail for a particular email address. This will be determined by your IT Manager.

We will provide you with an initial password. Along with your Account name, this verifies that a user is authorised to retrieve mail for that email address from our mail server. You can change this password at any time from the admin page as instructed. Please remember though, that if you do change your password, then you will also have to change the password entry in the POP3 mail settings for all the email programs that reference it. Also, do try and choose a password that is meaningful to you, but difficult for anyone else to guess at. We recommend the inclusion of at least one number. Please don't compromise the security of your mail by choosing a blindingly obvious password or writing it down in a place where it is easy for other people to find.

4. Name
When somebody receives an email from you, this is the name that appears in the "From" field. You can decide what this name will be. This might be referred to as a "Friendly Name" or similar in some email programs, but somewhere in each program you will have the opportunity to choose the name that you want to appear in the "From" field. If your email address is sally.jones@mywork.com, then you might simply choose Sally Jones as the name.

Time for a demo !
We will use the following settings:

Incoming Mail (POP3) Server:			192.168.1.1
Outgoing Mail (SMTP) Server:			192.168.1.1
Account Name/User Id:			sjones
Email Address:			sally.jones@mywork.com
Password:			asecret
Name:			Sally Jones

Demonstration of using the wizard in Outlook Express to set up a new POP3 mail account.
First, bring up Outlook Express, select Tools, then Accounts, click Mail tab, then Add, then Mail.
This calls up the mail wizard.
Simply complete each screen with the required details, and click on Next to continue until Finished.

To change any of these settings, or customize your options for this account, then do the following: In Outlook Express, select Tools, Accounts, Mail tab. You will have one row here for each mail account set up. Select the one you want to change and click Properties. This brings up the following screen and you can see and change any details as appropriate.
We strongly recommend that you don't make any changes until you have read the email programs documentation, and understand exactly what it is you are changing.

One option is to leave a copy of your mail on the server. You will need to weigh up the pro's and con's of this and decide accordingly. If you do not leave a copy on the server, then once you have downloaded your mail to your PC, you will only be able to read the message on your PC. If you do choose to leave a copy on the server, then you can still view that message anywhere from the webmail program. The downside of this is that you could use up your 100Mb storage area on the server with redundant mail you forgot to delete. We recommend that if you are downloading onto your PC, you do not leave a copy of the message on the server. If you are travelling, you could use the webmail to read and reply to your mail, delete the redundant ones, and the others are still there when you want to download them to your own PC.
Click on Apply, then OK to implement any changes.